New Network Infrastructure Integration
Acted as the scope owner for network infrastructure integration.
Prepared IP plans (including Point-to-Point and Loopback IP) for new network nodes.
Configured IGP, L2VPN, and ISIS protocols to ensure seamless routing and connectivity.
Trained local staff to enhance technical expertise.
Conducted end-to-end acceptance and testing for new network integration.


Replacement of End-of-Service Devices
Developed solutions for the replacement of legacy devices with new-generation routers and switches.
Coordinated with customers for enterprise service approvals and ensured compliance.
Worked with subcontractors to ensure timely equipment delivery and onsite operations.
Verified Bill of Quantities (BOQ) and Scope of Work (SOW) for site-specific deliveries.
Reviewed and supported service migration solutions.

Software Version & Patch Upgrades
Designed and reviewed upgrade solutions in collaboration with technical support teams and customers.
Obtained downtime approvals to minimize service impact during upgrades.
Performed software upgrades for access and aggregation devices as per customer requirements.
Provided technical training to local staff for long-term operational support.

Network Capacity Expansion and Upgrades
Analyzed service impact and secured customer approvals for network expansion.
Expanded network capacity by upgrading aggregation links up to 200G.
Upgraded access nodes from 1G to 10G and 10G to 50G for improved performance.
Managed onsite teams for smooth implementation.
Trained new resources to support efficient project delivery.


Fiber Network Migration
Coordinated with wireless network teams to confirm service readiness.
Designed and implemented fiber migration solutions at critical network sites.

Managed and maintained network infrastructure in a dynamic data center environment.
Configured Juniper, pfSense, and Nortel firewalls to enhance network security and control access.
Supported end-users in resolving network connectivity issues and IT-related concerns.
Handled server management, including installation, configuration, and maintenance.
Configured LAN networks, including setting up and managing Cisco and Huawei switches, ensuring reliable connectivity across the organization.
Set up and configured Wi-Fi networks for staff and officers, ensuring secure and efficient wireless access.
Conducted regular monitoring and troubleshooting to ensure network stability.
Collaborated with senior administrators on network expansion projects and upgrades.
Implemented and documented network policies and procedures for compliance and efficiency.
Provided frontline support and technical assistance to ensure seamless operations.
Managed DHCP configurations to optimize network segmentation and performance.
Updated Windows systems across the network, ensuring systems remained secure and up-to-date.
Provided comprehensive technical support to customers of an internet service provider, Sybrid Pvt Ltd.
Configured and installed modems, ensuring optimal network connectivity for residential and business clients.
Addressed customer concerns and resolved issues related to slow browsing speeds promptly and effectively.
Conducted thorough troubleshooting to identify root causes of connectivity and performance issues.
Educated customers on network settings and equipment usage to enhance their overall internet experience.
Maintained detailed records of customer interactions, troubleshooting steps, and resolutions for future reference and improvement initiatives

Assisted in configuring and troubleshooting routers, switches, and network devices.
Gained hands-on experience with WAN, LAN, and MPLS network setups.
Monitored network performance and reported connectivity issues.
Learned about fiber optic networks and broadband infrastructure.
Assisted in IP addressing, subnetting, and VLAN configuration.
Observed and supported network security implementations, including firewalls.
Worked with network engineers on troubleshooting and resolving connectivity issues.